Our Customer Service Commitment
Community and Customer Ombudsperson, Customer Bill of Rights, Statistics, Customer Survey, Awards

Development Process: Step-by-Step
Step 1: Define Project, Step 2: Site Information, Step 3: Discretionary Review, Step 4: Plan Review, Step 5: Permits & Approvals, Step 6: Inspection, Step 7: Occupancy

Homeowners
Homeowners Saturday Service, Overview of the Permit Process, Workshops/Seminars

Construction Industry Professionals
Process Overview, Other Development Agencies & Organizations, Affordable Housing, Condominium Conversion, Accessibility Requirements, Sustainable Building Practices, Workshops/Seminars

Small Business
Overview/Small Business Liaison, Construction Permit Tips, Business Improvement Districts (BIDs), Workshops/Seminars

Forms & Guidelines
Fee Schedules, Info Bulletins, Forms, Building Newsletters, Codes & Regulations, Design Guidelines & Templates, Submittal Guidelines, Unreinforced Masonry (URM) Buildings, Special Inspection Information

Decision Makers
(Land Use)
City Council, Planning Commission, Hearing Officer

Contact Us
Management, Locations, Phone Directory, Hours

Official Zoning Map

Seismic Safety Study Maps

News and Updates
Development Services Department Changes Business Hours (PDF: 74K), January 2008 Update to Project Submittal Requirements, Emergency Fire Information, FAA notification requirements, Engineering Issuance Moving, Business Hours, Events, Permit Press Newsletter, Meeting Notices, Notices on Policies and Decisions, Fee Changes, Videos, Awards, Other Newsworthy Items